What is IP Telephony?

In simplistic terms IP telephony is the converging of voice and data applications, the key word here being 'applications'. Voice and data as raw information has been converged for many years and VoIP were at the forefront of this technology at the very beginning. However, technology has moved on and we are now using 'voice aware' routers to combine voice and data directly from the LAN utilising Voice over IP packet based technology. IP telephony is a very complex technology but fortunately Voip understands these technologies having come from both a voice and data background. However, there has been a great deal of fear, uncertainty and doubt cast around by traditional PBX manufacturers and this has not helped people trying to make business critical decision relating to their communications infrastructure. VoIP is here to help you through this.

When should I migrate to IP Telephony?

Much has been written about convergence and as a result it is often difficult to separate the hype from the reality and whilst most agree that converging to a single IP based network is inevitable, there are divergent opinions as to when this will happen. So is your traditional PBX heading for the waste skip? Well in all honesty, yes but this is in your control and it is companies such as Voip that can help you with this migration plan. In today's challenging environment is pushing companies towards improved efficiency and cost savings, IP telephony will enable these goals to be achieved by improving the flow of information into the managers making business critical decisions no matter where they are by the use of mobile devices. Back to Top

Why IP telephony?

The benefits that a single infrastructure can bring are numerous and it is impossible to truthfully say that every single one will apply to you. However, the ability to run applications such as Unified Messaging and CRM software can help you to work smarter, not harder.

The open architecture of converged networks makes for a lower cost of ownership, ease of integration with other applications and easy management through a GUI interface that can located anywhere in the network.The standardisation that IP has brought to the data world and the openness of it's architecture has revolutionised the way that companies handle their data traffic.This openness has generated an extremely healthy and competitive marketplace from the end users viewpoint, with the general computing power and flexibility being significantly enhanced over the 'old world' green screen business platforms.

5 compelling events that trigger a move towards IP telephony

1. Building a new office or moving to a new location
2. End of lease for PBX or support contract
3. Necessary upgrades for data network
4. Lack of expansion capacity of current voice network
5. The need to add business enhancing applications

Back to Top

How do I migrate towards IP Telephony?

The first step in a migration towards IP telephony is to consult VoIP about your existing network infrastructure as traffic in a converged infrastructure has to be handled in a different manner to that of a traditional network and with more IP T installs than any other VAR we really understand how the delivery mechanisms work. Once VoIP has analysed you network design we can recommend a migration path for your company towards a converged IP infrastructure.

Back to Top

Who should I talk to about IP telephony?

Formed in 1992, Voip was established to supply integrated voice and data networking solutions to the medium and large end user customers. Originally using such technologies as Time Division Multiplexing (TDM), progressing to Voice over Frame Relay (VoFR), Voice over IP (VoIP) and now IP Telephony. The acceptance of IP as the universal transport medium has helped Voip to establish itself as one of only the few true experts in the integrated data, voice and video over IP networking market place in the UK.

So, if you want to talk IP technologies, especially IP Telephony, talk to a real expert, VoIP.

Back to Top